Standards for unattended bidding by organizations / centers
- Complete address data
- Proof of professional or company liability insurance
- Entrepreneurial seriousness
The following options are available to demonstrate entrepreneurial seriousness:
Organisations / Centers: the employees or
Individual suppliers must provide SVA proof as self-acquirers.
- The provider must have its own ethics code.
The provider endeavours to design its activities (sales, teaching,…) towards himself and his customers according to basic ethical principles.
The provider can download a sample according to Qualitop specifications on the Qualitop website.
Provider Criteria – Organizations / Centers
Information & customer data
- Getting to know the organization / center must consist at least of a virtual or real tour through the training area of the organization / center and also contain relevant information about the instructing and supervising personnel.
- The organizations / centers must have a logging option in print or electronic form, in which the essential training parameters can be entered or automatically registered.
The main training parameters include the type of training exercise, the intensity/strain, the duration of the load and the frequency of the individual training sessions.
Trainers & Experts
- Quantitative and qualitative staffing requirements are defined as minimum weekly allocations of eligible staff assignment hours. They depend on weekly opening hours and the size category.
There are no personnel regulations for the unattended share (= safety care) of the total number of training hours. Persons on behalf of or in the service of the Center may be physically present in the Center (supervised training hours) or not (= unattended training hours).
- There are enough staff with sufficient training present.
This is in order to look after the trainees, but also in order to guarantee minimal safety (detection and intervention in the event of an emergency).
Both care and intervention in the event of a medical emergency require the competence of the staff present, but because an individual cannot supervise any number of trainees, it also requires minimum quantity.
Hygiene and maintenance concept
- The supplier must be aware of a cleaning concept from which at least the following information is available:
Procedures (times, type and places) of cleaning operations, control of the implementation and responsible persons, which ensure cleanliness during opening hours.
The implementation of the cleaning concept must be documented and verifiable for the certification institution.
- The organization / center has to prove itself by a maintenance concept for routine maintenance work as well as major service and overhaul work for the training equipment.
The following information should include this maintenance concept:
Procedures (frequency, type of maintenance actions and control of the execution of the same, handling of defective equipment) and designation of those responsible for routine maintenance work for the functionality and safety of the training equipment.
The implementation of the maintenance concept must be documented and be controllable for the certification institution.
Procedures (frequency, type of maintenance actions and control of implementation) and designation of those responsible for major service and overhaul work, which are necessary to ensure the functionality and safety of the training equipment.
Offer criteria – unattended offer
- The price of this service must be visible to the customer of the organization/center.
- The organization / the center has a written guideline in which the individual steps for the clarification and identification of individual training goals of the customer are recorded and the results can be recorded.
The center must have written rules of conduct, declared as integrated contract components, for training during unattended training periods, which further minimize the risk.
This may include the restriction of the use of certain training equipment with a higher risk potential and / or the prohibition of certain training forms with increased risk – for example, maximum tests in strength training.
- An individual training design is offered, consisting of an individual training program as well as an individually supervised training for introduction to the training program.
The organisation / center has a written guide in which the individual steps for an individual training design, consisting of an individual training program for the customer as well as an individually supervised training in order to introduce the customer to the training program and the results can be logged.
- The provider determines the training competence of the customers.
A customer is then competent to train if he designs a training program according to his individual goals with suitable exercises and with the correct load height and load duration under correct operation of any devices used. can perform.
- In order to carry out the health risk assessment, the organisation /centre must have a health questionnaire that meets the content of the Normative Annex.
- The provider must carry out a health risk assessment with each customer before taking training.
- The organisation / center has a written procedure in which the dealings with customers who do not want to undergo the health risk assessment or in which the health risk assessment is an increased has resulted in risk.
- Instruction of unattended trainees.
In order to ensure the smooth functioning of the rescue chain during unattended training hours, the Centre must instruct any person who wants to and is allowed to train during unattended opening hours in the course of the rescue chain. A written instruction must be provided for this briefing. The briefing must be oral and accompanied by the submission of a written instruction. The briefing must include the following points:
– By what means available which bodies are alerted and how.
– Where the appropriate aids (telephones / 24-hour emergency
arming system) as well as the information on the places that are too alarming.
– Where the instruments and tools for intervention (AED / emergency pharmacy) are located.
– What are the additional rules of conduct for unattended training times.
- Access system
The center must have an access system that ensures, through authorization, authentication, and authentication, that only authorized persons can access the training facilities during unattended training hours.
This access system must allow to form “subgroups” from the center customers, who, for various reasons (minors for liability / medical reasons / lack of training competence) do not have to access to the training facilities.
- Emergency management during unattended training hours
During unattended training periods during which no one is in the service of the Center
staff present at the Center, or acting on behalf of the Centre, all personnel are
Requirements for further minimisation of the risk and functioning of the rescue chain “Discover – Alert – Intervene”. A 24-hour emergency alarm system must be available for the “Discover-Alarm-Intervening” rescue chain.
- Camera monitoring
If a center offers unattended training times, 100% of the accessible training facilities must be camera-monitored. In addition, the entrances to the changing rooms must also be monitored with camera/s. The camera images must be recorded, but deleted according to the provisions of the Data Protection Act after the maximum retention period.
- Emergency Planning & Emergency Manager
For emergency management, the following personnel requirements must be met in the organization / center: A person of the employees must be expressly designated as the responsible person (emergency manager) in the event of an emergency.
- It must be made from each training area or training room help can be summoned.
Tools for calling for help can be, for example, a direct telephone line, an alarm button, a whistle, an intercom, surveillance camera/s, calls.
Standardised arrangements must be made to ensure that a clear pre-defined division of tasks takes place in the event of an emergency.
- For emergency management, the following infrastructural requirements must be met in the organization / center in order to optimally manage a possible emergency:
highly visible relevant emergency telephone numbers; These emergency phone numbers must be visible from all phones or affixed to the phones themselves. wireless phone or mobile phone;
in the vicinity of the telephone an easy-to-read reporting scheme with directions to the organization / center for the rescue workers.
existing storage area with storage facilities, accessible within a minute or within a minute;
If the storage area is lockable, it must either not be completed or key accessibility must be ensured;
The reporting scheme with directions for external rescue workers must contain at least the following information: address, exact access to the organization / center on the last 100 meters as well as exact location of the entrance.
- Emergency pharmacy
The emergency pharmacy /emergency case must be equipped with the following contents for the following situations: General: scissors; Tweezers; safety pins; Open wounds: rubber gloves; Sterile wound cleaning material; Sterile wound cover material; Wound disinfectant (expiration date i. O.); Stapled plasters ; Sprains/strains: several gauze ties or elastic bandages; Triangular cloth; Cooling material (spray / cold pack / ice); Hypoglycaemia: glucose; sugary drinks (free to give);
- Emergency instruments
cardiovascular event ventilator (e.g. Mask / Cloths); Automatic External Defibrillator (AED); Possibility to keep warm (heat foil/wool blankets/terry cloths)
- At least two emergency training sessions must be carried out and logged at least three months apart each year. At least one of the two emergency trainings must include the at least simulated application of the AED.
Emergency training is a case model according to the action plans. BLS-AED initial training and/or BLS-AED refresher courses are not emergency training.
The application of the AED is simulated when all steps of a real AED use are performed on a patient, with the exception of the actual administration of the “electroshocks”, i.e. the AED must be taken to the “patient” as soon as possible and both the patient and the AED must be prepared for the application of the AED. However, since it may not be an exercise doll, but it may not be real patients, and for the purpose of protecting the battery level, no electric shocks are triggered.